R32 vs. R410A: What HVAC Technicians Need to Know

As Canada’s HVAC industry transitions from R410A to R32, many technicians are asking the same questions: Does R32 operate at a higher pressure? Does it require less refrigerant? Can I top off an R32 system after a leak? Does being a single-component refrigerant change servicing? Is transporting and storing R32 more dangerous? The good news […]

5.5 Unwanted Temperature Change

If you’re experiencing unwanted temperature changes, such as a sudden rise or drop in temperature, check the schedule settings on both the thermostats and the Kinghome PLUS app to ensure the schedule function hasn’t been accidentally enabled. Steps to Troubleshoot 2. Check the Weekly Schedule in the Smart Thermostat 3. Check the Schedule Setting in […]

5.4 Electricity Price Setting Not Successful

Error message: Please check weekday and weekend periods. They cannot overlap, and the total cannot exceed 24 hours. For customers using Time-of-Use (TOU) or Ultra-Low Overnight (ULO) electricity rates: For customers using flat electricity rates: For more instructions on setting up electricity price, please refer to 4.1 Smart Control Function Activation Preconditions – Kinghome as Service Provider

5.1 Schedule Setting Conflict

Note: Deleting a schedule from one device will not automatically remove it from the other. Be sure to check and update schedules on all devices as needed. To set up a schedule on the Kinghome PLUS app, please refer to 3.2 Schedule Setting

R410A to R32 Refrigerant: Things You Need to Know

As the HVAC industry evolves, the shift from R410A to R32 refrigerant is gaining momentum. This change is driven by the environmental and efficiency benefits of R32, which has an ozone depletion potential (ODP) of 0 and a global warming potential (GWP) significantly lower than R410A. In this article, we will explore the differences between […]

1.3 Thermostat Setting

After the thermostat has been connected to the Kinghome PLUS app, complete the following settings on the Kinghome Thermostat (Model: WK-010WD). Before setting the thermostat for the first time, set the thermostat mode to OFF. User Setup Installation Parameters Note: To determine the furnace type, refer to the furnace serial number that usually located on […]

4.3 SmartCrl Heat Source Usage Report

Understand SmartCrl Heat Sources Usage Report: Note: The usage report displays the time calculated after SmartCrl is enabled. If this feature is not available, please try checking on the app connected to another thermostat.

4.2 Smart Control Function Activation Preconditions – Enbridge as Service Provider

When select Enbridge as the service provider, postal code, individual signature (assigned by Enbridge), and engineer settings information must be complete before the SmartCrl function to be effective. Note: 4.2.1 Engineering Setting In engineering settings, input heat pump mode allowed lowest outdoor temperature, fan delay shutdown time and select a heat pump model. Suggested heat […]