5.5 Unwanted Temperature Change
If you’re experiencing unwanted temperature changes, such as a sudden rise or drop in temperature, check the schedule settings on both the thermostats and the Kinghome PLUS app to ensure the schedule function hasn’t been accidentally enabled. Steps to Troubleshoot 2. Check the Weekly Schedule in the Smart Thermostat 3. Check the Schedule Setting in […]
5.4 Electricity Price Setting Not Successful
Error message: Please check weekday and weekend periods. They cannot overlap, and the total cannot exceed 24 hours. For customers using Time-of-Use (TOU) or Ultra-Low Overnight (ULO) electricity rates: For customers using flat electricity rates: For more instructions on setting up electricity price, please refer to 4.1 Smart Control Function Activation Preconditions – Kinghome as Service Provider
5.3 Outdoor Temperature Not Showing on Thermostat
For instructions on setting up SmartCrl, please refer to 4. SmartCrl Setup.
5.2 Thermostat on Hold/Unable to Adjust Temperature
For instructions on setting up Wi-Fi and adding the thermostat to the Kinghome PLUS app, please refer to 1.1 Thermostat Wi-Fi Reset.
5.1 Schedule Setting Conflict
Note: Deleting a schedule from one device will not automatically remove it from the other. Be sure to check and update schedules on all devices as needed. To set up a schedule on the Kinghome PLUS app, please refer to 3.2 Schedule Setting
R410A to R32 Refrigerant: Things You Need to Know
As the HVAC industry evolves, the shift from R410A to R32 refrigerant is gaining momentum. This change is driven by the environmental and efficiency benefits of R32, which has an ozone depletion potential (ODP) of 0 and a global warming potential (GWP) significantly lower than R410A. In this article, we will explore the differences between […]
1.3 Thermostat Setting
After the thermostat has been connected to the Kinghome PLUS app, complete the following settings on the Kinghome Thermostat (Model: WK-010WD). Before setting the thermostat for the first time, set the thermostat mode to OFF. User Setup Installation Parameters Note: To determine the furnace type, refer to the furnace serial number that usually located on […]
4.3 SmartCrl Heat Source Usage Report
Understand SmartCrl Heat Sources Usage Report: Note: The usage report displays the time calculated after SmartCrl is enabled. If this feature is not available, please try checking on the app connected to another thermostat.
4.2 Smart Control Function Activation Preconditions – Enbridge as Service Provider
When select Enbridge as the service provider, postal code, individual signature (assigned by Enbridge), and engineer settings information must be complete before the SmartCrl function to be effective. Note: 4.2.1 Engineering Setting In engineering settings, input heat pump mode allowed lowest outdoor temperature, fan delay shutdown time and select a heat pump model. Suggested heat […]
4.1 Smart Control Function Activation Preconditions – Kinghome as Service Provider
When Kinghome is the service provider, gas price, electricity price, location, and engineer settings information must be complete before the SmartCrl function to be effective. If this function is not available, please try configuring it through the app connected to another thermostat. 4.1.1 Gas price input 4.1.2 Electricity Price Input TOU: Time of Use Note: […]